Free and Fast Delivery Service from Grouhy:

Your satisfaction is our priority, which is why we offer a free and fast delivery service for all products, anywhere in Cairo and Giza, within 3-5 business days only.

Advantages of Grouhy's delivery service:

• Free delivery for all orders, regardless of size or value.
• Wide coverage including Cairo and Giza.
• Super fast, with delivery within 3-5 business days only.
• Security and comfort, as your order is delivered by our drivers to the front door of your apartment building.
• Direct communication via text message or call from the driver to inform you of further instructions and the delivery time window.

Why choose Grouhy's free and fast delivery service?

• We save you time and effort: No need to worry about going to the store or carrying heavy appliances, we will deliver your order directly to your doorstep.
• We save you money: We offer you free delivery, which saves you the cost of shipping.
• We guarantee your comfort: We are committed to providing a fast, safe and reliable delivery service for all our products.

How to get Grouhy's free and fast delivery service:

1. Browse our website and choose the appliances you want to buy.
2. Add the products to your shopping cart and complete the checkout process.
3. Enjoy a smooth and easy shopping experience with free delivery.

For more information, please visit the shipping and policies page on our website or contact us on our customer service hotline 19265.

Terms and Conditions of Free and Fast Delivery Service:

• Covered areas: Free delivery service is available in Cairo and Giza only.
• Delivery time: Delivery time may vary depending on the area and product type.
• Exceptional cases: Free delivery service may not be available in some exceptional cases, such as remote areas or in case there are obstacles preventing the delivery vehicles from reaching.

We assure you that we are striving to provide you with the best shopping experience, and we hope you enjoy the free and fast delivery service from Grouhy

Grouhy's Shipping and Return Policy:

Free and Fast Shipping:

• We offer free delivery service for all products in Cairo and Giza within 3-5 business days.
• We use reliable shipping companies to ensure your order arrives safely and on time.
• You can easily track your order through our website or customer service hotline 19265.

Return Policy:

• We offer you a flexible return policy for 14 days from the date of receiving your order.
• You can return any unused product in its original condition with all labels and packaging.
• We offer you the option of a full refund or exchanging the product for another one.

Return Conditions:

• The product must be in its original condition, unused, with all labels and packaging.
• You must have a receipt or proof of purchase.
• The return request must be submitted within 14 days of the date of receiving your order.

How to Return:

• You can start the return process through our website.
• Contact us on our customer service hotline 19265 for assistance.
• We will send you a free shipping label for easy return of the product.

Refund

• We will notify you once we receive and inspect the product.
• If the refund is approved, the amount will be transferred to your account.
• The full amount will be refunded to you except for the shipping charges.

Exchanges

• You can exchange any unused product in its original condition for another one.
• Contact us on our customer service hotline 19265 and make sure you have proof of purchase date.

Damages and Issues:

• Please inspect your order immediately upon receipt.
• If the product is defective, damaged, or if you received the wrong product, please contact us immediately.
• We will assess the problem and correct it as soon as possible.

We are committed to providing you with the best shopping experience. Please do not hesitate to contact us if you have any questions or needs.